Welcome to MebuLink (“we”, “us”, “our”). These Terms and Conditions govern your use of our website http://mebulink.com and the purchase and sale of smart devices from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.
1. Use of the Website
Account Registration & Age Requirements: You must be at least 18 years old to use our website or make purchases. If you are under 18, you may only use our website with the involvement and consent of a parent or guardian.
Account Security: You are responsible for maintaining the confidentiality of your account information, including your username and password. Any activities that occur under your account are your responsibility.
Accurate Information: You agree to provide accurate, current, and complete information during the registration and checkout process. You must promptly update your information if any changes occur.
Prohibited Uses: You may not use our website for any unlawful or unauthorized purposes, including but not limited to violating any local, national, or international laws; transmitting harmful or malicious content; attempting to gain unauthorized access to our systems; or interfering with the proper functioning of our website.
2. Product Information and Pricing
Product Descriptions: We strive to provide accurate product descriptions, specifications, images, and pricing information for our smart devices and accessories. However, we do not guarantee the accuracy or completeness of such information, and minor variations may occur.
Pricing Policy: All prices are listed in Sri Lankan Rupees (LKR) and are subject to change without notice. Any promotions, discounts, or special offers are valid for a limited time and may be subject to additional terms and conditions.
Technical Specifications: Smart device specifications, compatibility requirements, and performance metrics are provided as guidance. We recommend verifying compatibility with your existing systems before purchase.
3. Orders and Payments
Order Process: By placing an order on our website, you are making an offer to purchase the selected products. All orders are subject to acceptance by MebuLink.
Order Acceptance & Cancellation: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability or stock limitations; errors in pricing or product information; suspected fraudulent activity; or technical or system errors.
Payment Authorization: You agree to provide valid and up-to-date payment information and authorize us to charge the total order amount, including applicable taxes and shipping fees, to your chosen payment method.
Payment Security: We use trusted third-party payment processors to handle your payment information securely. We do not store or have access to your complete payment card details on our servers.
4. Shipping and Delivery
Delivery Commitment: We offer fast delivery services. We will make reasonable efforts to ensure timely shipping and delivery of your orders.
Delivery Estimates: Shipping and delivery times provided are estimates and may vary based on your location, product availability, and other factors beyond our control.
Delivery Responsibility: Once your order is handed over to our courier partners, the responsibility for delivery lies with the courier service. We will assist in tracking and resolving any delivery issues.
5. Returns, Refunds & Warranty
Return Policy: Our return and refund policies are governed by our separate Returns & Warranty Policy. We offer a 14-day return window for unused, unopened items in original sealed packaging.
Warranty Coverage: All smart devices come with a 6-month limited warranty covering manufacturing defects. Please refer to our detailed warranty policy for complete terms and coverage information.
6. Intellectual Property
Website Content: All content and materials on our website, including but not limited to text, images, logos, product photos, and graphics, are protected by intellectual property rights and are the property of MebuLink or its licensors.
Usage Restrictions: You may not use, reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
Trademark Protection: MebuLink and our logo are trademarks of our company. Unauthorized use of our trademarks is strictly prohibited.
7. Limitation of Liability
Liability Limitations: In no event shall MebuLink, its directors, employees, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website; the purchase and use of our products; any technical malfunctions or system failures; or delays in shipping or delivery.
Product Warranties: We make no warranties or representations, express or implied, beyond those specified in our warranty policy regarding the quality, performance, or suitability of the smart devices offered on our website.
Maximum Liability: Our total liability for any claim related to your use of our website or purchase of products shall not exceed the amount you paid for the specific product giving rise to the claim.
8. Privacy and Data Protection
Data Handling: Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to our collection and use of your information as described in our Privacy Policy.
Cookie Usage: We use cookies and similar technologies to enhance your browsing experience and analyze website performance. You can manage your cookie preferences through your browser settings.
9. Amendments and Termination
Terms Updates: We reserve the right to modify, update, or revise these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Continued Use: Your continued use of our website after any modifications constitutes acceptance of the updated terms. It is your responsibility to review these terms periodically for any changes.
Account Termination: We reserve the right to terminate or suspend your account and access to our website at our sole discretion, without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users or our business.
Legal Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Sri Lanka. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of Sri Lanka.
Need Help?
If you have any questions or concerns regarding these Terms and Conditions, please contact us at [email protected] or call us at +94 701 807 781.
