MebuLink (“we”, “us”, “our”) is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit and use our website, http://mebulink.com. By using our website, you agree to the terms of this policy.
2. What Personal Data We Collect and Why
We collect information to process your orders, provide customer service, and improve your overall shopping experience.
Information You Provide to Us:
Account & Order Information: When you create an account, place an order, or contact us, we collect personal information such as your name, billing address, shipping address, email address, and phone number. This is essential for order fulfillment, delivery, and communication regarding your purchase.
Comments: When you leave comments on the site, we collect the data shown in the comments form, your IP address, and browser information to help with spam detection.
Information We Collect Automatically:
Cookies: Our website uses cookies to enhance your experience. If you leave a comment, you may opt-in to saving your name and email in cookies for convenience. When you create an account and log in, we use cookies to save your login information and screen display choices. These cookies help the website function correctly and make your return visits smoother.
3. How We Use Your Data
Your personal data is used for the following purposes:
To process and fulfill your orders, including managing payments and arranging for shipping.
To communicate with you about your order, provide customer support, and respond to your inquiries.
To maintain your account with us.
To prevent fraud and enhance the security of our website.
To send you promotional emails about new products or special offers, only if you have opted-in to receive such communications. You can unsubscribe at any time.
4. Who We Share Your Data With
We do not sell your personal data. We only share it with trusted third parties who are essential for us to conduct our business:
Payment Gateways: To process your payments securely, your order data is shared with our payment partners. We do not store your full credit or debit card numbers on our servers.
Courier & Delivery Services: We provide your name, shipping address, and phone number to our courier partners to deliver your orders.
Website Services: If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service.
5. How Long We Retain Your Data
If you leave a comment, the comment and its metadata are retained indefinitely. For customers who register and purchase from our site, we store the personal and order information for as long as necessary to comply with our legal and accounting obligations in Sri Lanka.
6. Your Rights Over Your Data
You have rights over your personal data. If you have an account on this site, you can:
Request to see the personal data we hold about you.
Request that we correct any inaccurate personal data.
Request that we erase your personal data. Please note that this does not include any data we are obliged to keep for administrative, legal, or security purposes (such as past order information).
We are committed to protecting your data. We use technical and administrative security measures, such as Secure Sockets Layer (SSL) encryption, to protect your personal information from loss, misuse, and unauthorized access.
8. Changes to This Privacy Policy
We may update this policy from time to time. The latest version will always be posted on this page. We encourage you to review it periodically.
9. Contact Us
If you have any questions or concerns about our privacy practices, please contact us at [email protected] or call us at 070 180 7781.
This Privacy Policy is effective as of July 14, 2025.
